How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. You can reach us by sending an email to info@ichigoodesign.com.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

Since each piece is made just for you, we unfortunately don't accept returns or exchanges. See detailed policy here.If you have any issue regarding your order, please reach us to info@ichigoodesign.com.

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Shipping & Handling

Orders are process within 1-3 business days. A tracking number will be provided as soon as your order has been shipped!

Delivery Estimate:

US: Express Shipping: 2-5 business days, Standard Shipping 4-8 business days
Europe: Standard Shipping: 10-30 business days
Canada: Standard Shipping: 10-30 business days
Australia: Standard Shipping: 10-30 business days
Others countries: Standard Shipping: 10-30 business days

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