FAQ
(Frequently Asked Questions)
GENERAL
-
We support Credit cards (Mastercard, VISA, Amex), Paypal and Apple Pay.
-
Check out our size chart on every product page. If you’re between sizes, go one size up for a comfy fit.
-
Follow us on socials and sign up for our newsletter to receive exclusive deals and codes!
-
Send us a DM on Instagram or email us at info@ichigoodesign.com. We’ll get back to you within 24 hours.
-
We support Credit cards (Mastercard, VISA, Amex), Paypal and Apple Pay.
-
Follow us on socials and sign up for our newsletter to receive exclusive deals and codes!
-
Check out our size chart on every product page. If you’re between sizes, go one size up for a comfy fit.
-
Send us a DM on Instagram or email us at info@ichigoodesign.com. We’ll get back to you within 24 hours.
SHIPPING
-
We ship worldwide to most major countries.
Any international duties, customs and taxes incurred are the sole responsibility of the customer. If you have any inquiries regarding duties, customs and taxes in your country, please contact your local customs office.
If your country is not available for shipping at checkout, please contact us.
-
Shipping cost are different for each products and will be calculated at checkout.
-
We work with suppliers worldwide to get you the best products. Shipping times usually range from 2–5 business days, depending on your location. You'll get tracking info as soon as your order ships!
-
Delivery estimate will be calculated at checkout. You can find delivery estimates on every product page.
-
If there’s an issue with your order (like defects, wrong item, etc.), let us know within 14 days of delivery. We’ll sort it out with a replacement or refund.
-
We ship worldwide to most major countries.
Any international duties, customs and taxes incurred are the sole responsibility of the customer. If you have any inquiries regarding duties, customs and taxes in your country, please contact your local customs office.
If your country is not available for shipping at checkout, please contact us.
-
We work with suppliers worldwide to get you the best products. Shipping times usually range from 2–5 business days, depending on your location. You'll get tracking info as soon as your order ships!
-
If there’s an issue with your order (like defects, wrong item, etc.), let us know within 14 days of delivery. We’ll sort it out with a replacement or refund.
-
Shipping cost are different for each products and will be calculated at checkout.
-
Delivery estimate will be calculated at checkout. You can find delivery estimates on every product page.