We are pleased to offer free shipping for orders over $150 to customers located in the United States.
For others countries, standard shipping rates will apply.
You can track your order via your Tracking Portal.
For the United States:
- All import tariffs and taxes are covered by us.
- No additional fees on delivery.
For the United Kingdom:
- All import duties and taxes are covered by us.
- No additional fees on delivery.
Please note that delivery times may vary depending on your location and the shipping method selected at checkout.
Due to recent changes in global economic conditions and increased tariffs, we’ve had to make slight adjustments to both our product prices and shipping fees. This decision wasn’t easy, but it’s necessary to maintain the quality, service, and creativity you expect from us. Of course, we’ll continue to monitor the situation and update our prices accordingly if things change in the future.
We truly appreciate your support and understanding as we continue to grow and improve.
Thank you for being part of the journey.
We strive to ensure your order reaches you as quickly as possible. Please review our shipping policy below for important details:
Processing Time:
Orders are processed in the order they are received, Monday to Friday. We always aim to ship as fast as possible, but please allow 3 to 9 business days for your order to be processed and shipped. All products are made-to-order, so production times may vary by item or during periods of high demand.
Shipping and Tracking:
Once your order has been shipped, we will provide you with a tracking number. Please use this tracking number to monitor the status of your shipment.
Delivery Estimates:
You can find on each product page, the delivery estimation to your country. Delivery estimate depends on the product and on your country.
VAT and Fees:
Depending on your country, additional VAT and fees may apply. These charges are the responsibility of the customer and are not included in the purchase price.
Lost or Damaged Items:
In the event that your item is lost or damaged during shipping, contact us at support@ichigoodesign.com.
Customer Responsibility:
You are responsible for providing accurate shipping information and ensuring that you or a designated recipient is available to receive the package. ICHIGOODESIGN is not responsible for delays or issues caused by incorrect shipping information.
Disclaimer:
We would love to ship worldwide but unfortunately, there's some countries where we can't deliver right now. It includes:
These restrictions may change based on current events and policies.
If you have any questions or concerns about our shipping policy, please feel free to contact us at support@ichigoodesign.com. We appreciate your understanding and patience.
Thank you for shopping with us!
ICHIGOODESIGN