Every piece is made to order, just for you. It goes into production right after you order: production takes 7–15 business days, then delivery takes 5–9 business days depending on your location.

During drops, production can take a few extra days. You'll always get your tracking link by email the moment your order ships.

That's common for international parcels: tracking can pause for 3–5 days while your package crosses borders or changes carriers. If nothing moves for more than 7 days, contact us and we'll look into it with the carrier.

For the USA and the UK, we cover all import tariffs, duties and taxes. No extra fees on delivery.

For other countries, customs fees may apply on delivery depending on your local rules.

Yes. Your tracking number is created the day your piece ships, so while it's being made there's nothing to track yet. It lands in your inbox as soon as it leaves.

Ordered more than 15 business days ago and still no tracking? Email support@ichigoodesign.com with your order number and we'll check it right away.

We ship worldwide to most countries. If yours isn't available at checkout, contact us and we'll see what we can do.

Shipping is calculated at checkout. Free shipping on orders over $150 (US), €150 (EU) and $350 AUD (Australia).

Tap Size guide on any product page for exact measurements. Between two sizes? Size up for a relaxed fit.

Want a second opinion? Email support@ichigoodesign.com before ordering and we'll help you pick.

Yes, within 48 hours of ordering, for a full refund. Email support@ichigoodesign.com with your order number. Once production has started, your piece is made just for you and can't be cancelled.

Yes. You have 48 hours after ordering to change your size, color or shipping address, or to add an item. Just email support@ichigoodesign.com with your order number.

After 48 hours your piece is already in production, so we can't change it anymore.

Yes, as long as neither order is in production yet. Email support@ichigoodesign.com with both order numbers and we'll ship them together.

First check with neighbours, your mailroom or your usual safe place: parcels are sometimes marked delivered a day early. Still nothing after 48 hours? Email support@ichigoodesign.com within 14 days and we'll open a claim with the carrier and send you a new one if it's lost.

Because every piece is made to order just for you, we don't accept returns for change of mind or fit. That's why we're happy to help you pick your size before you order.

If anything is wrong with your order (defect, damage, wrong item), let us know within 14 days of delivery and we'll replace it free of charge.

We'll make it right. Email support@ichigoodesign.com within 14 days of delivery with your order number and a photo of the item, and we'll send you a free replacement.

Credit cards (Mastercard, VISA, Amex), PayPal, Shop Pay and Apple Pay. You can also split your order into 4 interest-free payments with Shop Pay at checkout.

Email support@ichigoodesign.com or send us a DM on Instagram. We reply within 48 hours, Monday to Friday.

Sign up for our newsletter and follow us on socials to get exclusive codes and early access to drops.

Every piece is designed in-house and made to order in limited quantities.

We focus on heavyweight fabrics, premium construction and original anime-inspired artwork made to be worn beyond trends.

Yes. Our t-shirts are made from premium heavyweight cotton (300 GSM) for a structured fit and long-lasting durability.

Unlike fast-fashion tees, our pieces keep their shape over time.